How Can We Help You Today?
Have a question about publishing a story, reader accounts, or book orders? Submit a support ticket or track an existing one below.
Track Existing Ticket
Check the latest replies or respond to our support staff.
Open a New Ticket
Direct assistance from the Amara publishing and operations team.
Submit detailed inquiries regarding story copyright, writer royalties, M-Pesa payments, login access, or app bugs. You'll receive a unique tracking link and direct responses in the thread.
- Average response time within 2-4 hours
- Live threaded reply system
- Dedicated writer & reader support channels
Publishing & Royalties
Learn how writer payouts, chapter scheduling, and sales work.
Read Publishing Guide →